How to return your Pubstops order
Please follow the instructions below carefully
1. YOUR RETURN LABEL
You will have received your return label from us either in your replacement order or via email. If you are unable to find your label please let us know. Print out the PDF label from your email or locate the return label.
2. REPACKAGING
Please wrap the product back up in the original packaging in the same way it arrived to you. If your order arrived in a tube make sure the plastic end caps are taped back on. If you are returning a frame don’t forget the cardboard corners and the bubble wrap.
3. ADHERING THE LABEL TO THE PARCEL
If returning a poster in a tube, peel the old label off the tube and discard it then stick the new label onto the tube in the orientation shown in the image above. (if the barcode curves around the tube the Evri scanners cannot read the barcode) If returning a framed poster peel off the old label and stick the replacement label in its place.
4. FIND A LOCAL EVRI PARCEL SHOP
Click the button below to find your nearest parcel shop. Make a note of its location then come back to this page.
5. HEAD OUT TO THE SHOP
Take your parcel to your chosen shop and give it to a member of staff, they will take it from you and scan it. Don’t forget your receipt!
6. DONE!
Thank you for returning your order. (Keep your receipt in a safe place).